View Full Version : Problem

02-13-2013, 07:25 PM
I have a Toshiba laptop and the feature where one can scroll by sliding one's finger down the side or across the bottom of the mousepad stopped working.

I don't know why. Every other function of the pad works fine. It clicks right and left. It controls the pointer fine. The scrolling just stopped working.

I've Googled the problem and I've gone into the control panel and messed with the settings a bunch but nothings fixed it.

Now, I'm bringing it to the good people here at FC.

Thanks for the help


02-13-2013, 07:28 PM
It's possible that it actually just broke (I think. I'm not good with computers). I can't think of what else would cause that. Try restarting your computer if you haven't already. I hope you can get it to work again.

02-13-2013, 07:59 PM
It could indeed be broken.

If not, maybe something's up with the drivers. Try doing:
Control Panel -> Hardware & Sound -> Mouse -> Hardware(Tab) -> Properties -> Change Settings -> Driver(Tab)

From there you can either try updating the driver or rolling back to a previous version to see if it works.


Just found the actual on/off options area. Go to:
Control Panel -> Hardware & Sound -> Mouse -> Device Settings(Tab) -> Settings -> Virtual Scrolling

From there you should see two checkboxes (one for vertical and one for horizontal). If your drivers are updated and the boxes are checked then it's probably just hardware failure.

02-13-2013, 08:21 PM
Does Scroll Lock do anything terribly specific? Every once in a while my keyboard gets dusty and I'll swipe my hands across the whole thing, basically pressing every button. Sometimes I do this while it's on so I may have accidentally hit a key.

Nicholas Sapien
02-13-2013, 08:26 PM
hit it

02-13-2013, 08:38 PM
It's fixed guys. Thanks for your help.

I updated and it didn't do anything, so I rolled back the driver, restarted the computer, then I updated it back to what it was before, then restarted it again and scroll works now.

Thanks again.

02-13-2013, 08:40 PM
Cool beans!

02-13-2013, 10:11 PM
Pssst, you and me have the same computer