I remember those, but I don't know if anything was ever done with them. I'm not in HC so I don't exactly know how they were used, but I don't remember them being particularly effective.
One thing that I think is important to remember is that there will be some people who don't want to give feedback out of fear of being shutdown. One thing that made an anonymous survey seem like a good choice is that people who aren't comfortable having their opinions judged can still provided constructive feedback to the community. Even though I would hope everybody is comfortable coming to their squad leaders for help or to give feedback, some of the newer recruits may be intimidated by the squad leaders (especially considering that the majority of our squad leaders are also HC).
I don't think it hurts giving them some distance to voice their opinions with absolutely no fear of retribution. The only potential problem with this is spam by anti-community members wanting to cause trouble. I don't really see that as being a problem. Who cares if somebody is spamming the survey with trash? We just ignore it and move on.
Back to squad reports. I think we should have a conversation about how we could make them more effective and discuss why we stopped using them. It might be very useful to be collecting information from multiple sources (i.e. squad reports, anonymous surveys, something else?). I can't see anything wrong with having extra information when making decisions about the future of the community.
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Do you know why we stopped using those? I think it is extremely important that we figure out why we stopped (was it just laziness?), so we don't make the same mistakes again.
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